Privacy policy
Last upated June 2024
Legal Disclaimer
This Privacy Policy describes how Batribike Limited collects, uses, and protects your personal information. By using our website and services, you agree to the terms outlined in this policy. We reserve the right to update this policy and will notify you of any changes by updating the date at the end of this policy.
Information We Collect
We collect personal information when you register with us or place an order for our products or services. Additionally, we gather information you voluntarily provide when completing customer surveys, giving feedback, or participating in competitions. To enhance your experience on our site, we also collect website usage information using cookies.
How We Use Your Information
We use your information primarily to process and fulfill your orders and to manage your account, ensuring you receive the best possible customer service. If you consent, we may also use your information to send you emails about products and services that may interest you. Furthermore, the information we collect helps us personalize your repeat visits to our website.
Information Sharing
We do not share your information with other companies for marketing purposes. However, we may share your details with our Official Stockists to fulfill Click and Collect or Test Ride orders.
Your Rights
You have the right to request a copy of the information we hold about you. Please note that a small fee may apply for this service. Additionally, you may ask us to correct or remove any information you believe is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This helps us track website usage and compile statistical reports. For more information on cookies, visit www.allaboutcookies.org. You can set your browser to not accept cookies, but some website features may not function as a result.
External Links
Our website contains links to other websites. This privacy policy only applies to our website. When linking to other websites, please read their privacy policies. For our partner websites (Promovec, Lexham, and Datatag), any information entered will be subject to each partner’s privacy policy, and no data is collected or retained by Batribike.