If you want Total Peace of Mind and confidence in your purchase, choose a BATRIBIKE Electric Bike with an Industry Leading Warranty
European Quality Built In.
The Battery and Electronics are designed and supplied to BATRIBIKE by ProMovec, a Danish Company, before being assembled by experienced bicycle factories in Europe.
Industry Leading Warranty
2 Year Warranty on Bicycle & Electronics
The main mechanical parts of your bicycle, and the majority of the electrical items, including the display, controller and other electronics, are covered for 2 years against manufacturing defects.
Brake blocks/pads, tyres, lights and cables etc. are considered as consumables and replacements are available from BATRIBIKE or may be obtained from your local cycle shop.
3 Year Warranty on Motor
The motors have been designed and developed in Denmark by Promovec. They are proven in adverse weather conditions – the Danes experience as much rain as the UK. They are covered against manufacturing defects for a period of 3 years from purchase.
5 Year Warranty on Frame
The frame of your new BATRIBIKE is covered for 5 years against manufacturing defects.
Battery has 3 years* Warranty as Standard, optionally extendable to 5 years.
The battery supplied with your new BATRIBIKE comes with a 1 year warranty which is automatically upgraded to 3 years* upon registration with Promovec. This guarantees a 70% capacity at the end of this period. (Subject to usage conditions as detailed in the manual).
Additionally, you can purchase an extended warranty which extends this period to a total of 5 years from purchase. This Extended Battery Warranty must be purchased within 90 days of buying your bike.
*Warranty length is model dependent, either 2 or 3 years as standard.
Warranty Registration Process
Please follow the steps below to ensure that you are making full use of the security and protection offered with your new Batribike.
If you are in any doubt please ask your Dealer for help, or contact the Batribike Office for assistance.
If you are wanting to register a TRANSFER of WARRANTY for the European Range, please contact the Batribike Office directly.