There are three levels of battery warranty applicable to the BATRIBIKE European range as detailed below. Full warranty terms and conditions can be seen in your user manual.
WITH PROMOVEC
If you register your BATRIBIKE’s battery warranty within 8 days of purchase, then your Battery Warranty period lasts for 2 Years from Date of Purchase. This covers manufacturing defects or reduction in capacity below 70% during this 24 month period. Terms and Conditions of Usage apply. (For Example – the battery must be charged at least once per month whether or not the bicycle is used).
DIRECTLY FROM PROMOVEC
Within 90 days of your original purchase date you have the option of Extending Your Warranty to cover the battery for 5 years from the original purchase date.
This covers manufacturing defects or reduction in capacity below 70% during this 60 month period. Terms and Conditions of Usage apply. (For Example – the battery must be charged at least once per month whether or not the bicycle is used).
The cost will vary depending upon the model of battery. Current costs are between £158 for a 10.2 Ah (365 Wh) battery to £220 for a 15.6 Ah (560 Wh) pack. Up to date prices will be displayed on the ProMovec website prior to purchase. You can gather more information or Purchase online by clicking the button. This will take you to the ProMovec website. (Prices are in Euros).
Registered Warranties are Transferrable – please contact the Batribike Office for help and advice.
If you fail to register your warranty within 8 days of purchase, then your Battery Warranty reverts to the Legal Minimum. This covers manufacturing defects or reduction in capacity below 70% during this standard warranty period and is limited to 800 Charge Cycles maximum. Terms and Conditions of Usage apply. (For Example – the battery must be charged at least once per month whether or not the bicycle is used).
